Golden, Colo. - Ocotber 2, 2011 - SoundTech Marketing today announced the partnership addition of Xantech to the AVC Group of brands already represented by the firm. As a specialty representative firm in the custom installation business, SoundTech welcomes all new and ongoing dealers with these companies. "We are prepared to apply our world-class sales, training and technical support to our vendors", according to Scott Matteucci. "With a knowlegeable staff such as ours has proven, we are eager to get started with Xantech".
NILES AUDIO is an iconic brand in the world of residential and commercial integrators. Started by Ivan Zuckerman with his trademark speaker switchers, Niles successfully evolved into a primary provider of multi-zone systems, connectivity components, and focused application-specific speaker systems. The line is very popular and considered a mainstay by many industry dealers. SoundTech has represented Niles Audio for over 15 years and was tapped as Representative of the Year in 2010.
ELAN Home Systems has manufactured innovative multi-room audio/video systems since 1989. Elan's systems were the first to integrate music, intercom and television distribution features that used the homeowner’s stereos, televisions and telephones to create the entire home entertainment experience.
ATON's system technologies are built on years of expertise in Audio and Video Routing, Control Systems and Loudspeaker Design. This combined knowledge has led to a comprehensive new line of Digital Signal Routing Products, Radio Frequency and Infrared Control Systems, and Architectural Speakers that provide affordable and innovative house-wide entertainment for consumers. The DLA multi-room speaker level audio routers with RF & IR remote control options are an industry first. The ATON Storm Series Speakers are designed with waveguide pivoting tweeters and custom components to create a dynamic listening experience. And our end-to-end digital audio router, with in-wall amplified touchpads, is simply groundbreaking. ATON's products are changing the way consumers and installers put technology in reach.
Founded by renowned audio innovator Bob Carver, SUNFIRE designs, develops, manufactures and markets the smallest, most powerful speakers, subwoofers and amplifiers in the world. Sold in over 65 countries, Sunfire combines unconventional thinking with precision engineering to create innovative theater products that deliver exceptional performance - whenever, and wherever, they are heard. Carver's thirty five years of scientific research have resulted in numerous patents including the Tracking Downconverter™ power supply used in the company's receivers and amplifiers; and High Pressure, High Back-emf technology found in the company's speakers.
XANTECH is the IR leader, having set the communication standards for most suppliers in the industry. Over time, Xantech has developed connectivity components to increase ease and reliability of installations. In recent times, the company has added unique multi-zone Audio and Video distribution systems.
Adds STM's Bob Prall "We are delighted to have achieved an association with these vendors who fully recognize their customer's needs and tailor their business to a mutual advantage with the AVC Group dealer partners".
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Niles Sales Rep of the Year
Golden, Colo. –CEDIA 2010– SoundTech Marketing, a manufacturer’s representative firm specializing in high performance audio, video, and custom integration products, has been named the 2010 Sales Representative of the Year by Niles Audio Corporation.
“We are honored to receive this special recognition from Niles Audio Corporation,” said Scott Matteucci, president of SoundTech Marketing. “At SoundTech Marketing, our mission is to serve as advocates for vendors like Niles. We greatly value the relationship we have with all of our vendors and are deeply committed to supporting those brands with outstanding service to ensure successful long-term partnerships.”
“Niles would like to thank the entire team at SoundTech Marketing for their hard work in ensuring the success of Niles,” said Mike Detmer, president of Niles. “From sales, to customer support, to training, SoundTech Marketing has demonstrated a commitment to sharing the same core values that we have at Niles and we are honored to have them as one of our valued business partners.”
SoundTech Marketing provides custom integrators and resellers in Colorado, Arizona, Utah, Montana, Idaho, Wyoming and New Mexico with access to a complete assortment of Niles’ award-winning product lines, including high performance loudspeakers, distributed audio systems, control solutions and accessories.
This year’s award marks the second time in five years SoundTech Marking has earned the honor as the Niles Sales Representative of the Year, having previously won the award in 2006.
“Customer Service Rep Firm of the Year” Award
Colorado-based manufacturer's rep recognized for outstanding customersupport initiatives for Chief and Sanus products
Golden, Colo. – August 2010 – SoundTech Marketing, a manufacturer’s representative firm specializing in high performance audio, video, and custom integration products, has been named Milestone AV Technologies’ “Customer Service Rep Firm of the Year” for its exceptional customer responsiveness and assistance in customer support programs.
“SoundTech Marketing responds quickly to questions and issues, they are flexible and they offer their customers creative solutions,” said Rebecca Kelly, certified technology specialist and customer service team lead at Milestone. “They have a ‘team-player’ attitude and really look out for our best interests as well as those of the customer.”
“They also take the time to learn and understand all of our customer programs, and their cooperation and effectiveness in applying the programs has helped to avoid billing and freight issues.”
For over 33 years, SoundTech Marketing has built an outstanding reputation for its commitment to customer service and support. The manufacturers rep continues to develop and implement new customer support programs guided by dedicated individuals like Char Mikush, senior sales administrator, and Jennifer Pertelesi, sales administrator.
One of the recent customer service tools SoundTech Marketing has introduced is its 24/7 online support system which allows customers to easily submit questions or request information on an array of specific topics. By helping the customer to easily define their situation, the team at SoundTech is able to eliminate the time-consuming, and costly, task of troubleshooting and instead, offer an immediate solution.
Additionally, SoundTech is one of the elite and unique sales reps with a dedicated, in-house system design expert. SoundTech’s system design department can quickly, and effectively, assist customers with application challenges—saving resellers valuable time and money on projects.
“We are honored to be recognized by Milestone AV Technologies as its Customer Service Rep Firm of the Year,” said Scott Matteucci, president of SoundTech Marketing. “We take great pride in offering our customers the best in service and product support with all of our brands, including Chief and Sanus.”
Scott Matteucci - 303.250.9100
Travis Sheldon - 602.315.9573
Ben Dunn - 801.750.1208
Char Mikush - 303.650.1050
Jason Dockery - 720.233.6820
Bob Prall- 303.478.0813